Explore a range of transportation options for your spa getaway
City Center
London
5.1
mi
Airports
London Heathrow (LHR)
17.8
mi
London City (LCY)
22.9
mi
Train
Marylebone Station
3.2
mi
Metro stations
Willesden Green Tube3300 ft
Bus
Bus stop4000 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“The breakfast selection was impressive, with a variety of fresh options that made each morning good.” view full review
Daily Room Cleaning
“The daily cleaning service was perfect, ensuring a fresh and inviting atmosphere throughout my stay.” view full review
Well-Designed Spaces
“The layout of the hotel included thoughtful features that made navigation easy and comfortable for everyone.” view full review
Excellent Gym
“The gym was well-equipped, with a variety of machines that allowed me to maintain my workout routine effortlessly.” view full review
General
No smoking on site
Free Wi-Fi
Paid parking
24-hour reception
No pets allowed
Sundry/Convenience store
Key card access
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
In-room desk
Ironing facilities
Bathroom
Bathrobe
Show more
Location
142-152 Cricklewood Broadway,
London,
United Kingdom,
NW23ED,
Greater London
Map view
street view
142-152 Cricklewood Broadway,
London,
United Kingdom,
NW23ED,
Greater London
City landmarks
Hampstead Lane Jcn of East Heath Road
Hampstead Heath
2.0
mi
Museums
Fenton House
1.5
mi
West Hampstead Tube
1.0
mi
Golders Green Tube
1.4
mi
Hampstead Tube
1.5
mi
Gallery
Camden Arts Centre
1.4
mi
Kilburn Tube
1.3
mi
Gallery
Brent Museum and Archives
4900 ft
Neasden Tube
1.5
mi
London NW2 6HT
Dollis Hill House
1.0
mi
Parks
Gladstone Park
5100 ft
Parks
Queen's Park Tube
1.6
mi
Church
The Parish Church of St John-at-Hampstead
1.4
mi
Parks
Kilburn Grange Park
1.1
mi
8 Claremont Way
Clarefield Park
1.1
mi
Parks
Roundwood Park
1.5
mi
Museums
Freud Museum London
1.7
mi
Parks
Golders Hill Park
1.5
mi
Burgh House New End Square New End Square
Burgh House and Hampstead Museum
1.7
mi
Garden
The Pergola and Hill Garden
1.5
mi
Museums
Keats House
2.0
mi
Mall
O2 Centre
1.6
mi
Aboyne Road Cool Oak Lane comes off the A5 and Birchen Grove comes off the A4088
Brent Reservoir
1.7
mi
Pagoda
BAPS Shri Swaminarayan Mandir London
2.1
mi
Mall
TK Maxx
1.4
mi
Spa Center
Kilburn Thai Spa
1.2
mi
Mall
London
1.4
mi
Brent Cross Shopping Centre
The Beach Brent Cross
1.3
mi
3 Hanover Square
Unit London
1.3
mi
Nearby
Cricklewood
1100 ft
Restaurants
Elementree
500 ft
108 Cricklewood Broadway
Zaytoon
700 ft
94-96 Cricklewood Broadway
Cafe prego
600 ft
93 Cricklewood Broadway
84 West Brasserie & Grill
900 ft
82-84 Cricklewood Broadway
Asmak albasha
900 ft
73 Cricklewood Broadway
Khana Indian Restaurant
1000 ft
68 Cricklewood Broadway
Rumi Restaurant
1000 ft
67 Cricklewood Broadway
Sama Persian
1300 ft
45 Cricklewood Broadway
Ginger Polish Restaurant
700 ft
174 Cricklewood Lane
Golden Wok
800 ft
83 Cricklewood Lane
Mandalin Deli
3000 ft
65 Walm Lane
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
Accessible transport
Clean rooms
Subpar dining
Unhelpful service
6.0/10
Guest rating
Rooms
6.4
Location
8.0
Service
5.8
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
4/5
based on 1520 reviews
7.2
7.2/10 based on 4070 reviews
#572 of 1,117 hotels in London based on Tripadvisor
John
United States of America,
March
2025
5.8/10
My stay at the hotel had its ups and downs. While the rooms were clean and I appreciated the easy access to public transport, the dining experience left much to be desired and the service was hit or miss. Overall, it was a decent stay, but there are definitely areas that need improvement.
Rooms
7.0
The rooms were smaller than I expected but clean, though the heating wasn't effective.
Service
5.0
The service was inconsistent; some staff were helpful, while others seemed uninterested.
Location
8.0
The location was convenient with a bus stop right outside the hotel, making it easy to hop into central London.
Dining
5.0
Dining options were quite limited and disappointing, especially breakfast.
Facilities
5.0
Facilities felt lackluster and needed updates, which impacted overall enjoyment.
Jacob
United States of America,
January
2025
7.2/10
The hotel has a great atmosphere with clean and comfortable rooms. The staff was wonderful and went the extra mile to help. However, some aspects, like the dining experience, left a bit to be desired, particularly in terms of cleanliness and food options. Despite these drawbacks, the overall experience was enjoyable, and the accessibility to public transportation made getting around quite easy.
Rooms
7.0
The rooms were clean and comfortable, although they could get quite hot at times due to the building's design.
Service
9.0
The staff provided excellent service, being friendly, helpful, and accommodating throughout our stay.
Location
8.0
The location was conveniently near public transit, making it easy to explore central London, though it was a bit farther than expected from some main attractions.
Dining
5.0
The breakfast had a nice quality but could use a broader selection and better cleanliness.
Facilities
7.0
The overall facilities were well-maintained, contributing to a pleasant atmosphere but lacked some modern upgrades.
Kyle
United States of America,
January
2025
6.4/10
The hotel was a decent choice that suited my budget, with clean rooms and helpful housekeeping. However, I faced several issues with room assignments and odors that detracted from the experience. The breakfast was adequate to start the day, but there were specific areas for improvement in this aspect. Overall, it’s a good option for young adults looking for a spot with nearby nightlife and easy access to public transport.
Rooms
5.0
I had a mixed experience with the rooms. The first room was wheelchair accessible, but not requested by me, and smelled of smoke. I had to switch rooms multiple times, with the last one having a slight stench, although it was rust-free and the bathrooms were mostly clean.
Service
7.0
Housekeeping was exceptional, returning my lost jacket promptly. The staff was friendly, but the reception service varied, with some being unhelpful at check-in.
Location
8.0
The location was very convenient with the metro station right in front of the hotel, making it easy to explore the city. There were also bars and shops nearby, which was perfect for nighttime outings.
Dining
6.0
Breakfast served its purpose but could be improved. I found the eggs a bit too soft for my taste.
Facilities
6.0
The overall facilities were decent, and the housekeeping kept everything tidy, but the hotel needs to address the odor issues.
David
United States of America,
December
2024
5.2/10
I had a rather disappointing stay at this hotel. While the location is accessible with public transport options nearby and the rooms were generally clean, the food experience was unacceptable and left a lot to be desired. Service was slow and unhelpful at times, which detracted from the overall experience. Unfortunately, there were significant issues with the dining that I can't overlook.
Rooms
6.0
The rooms were clean but the bed was hard, and the heating control didn’t function well.
Service
5.0
The service was unhelpful; I had to chase for attention multiple times.
Location
8.0
The location was ideal for public transport access, making it easy to explore the area.
Dining
5.0
The dining experience was poor, with long wait times and subpar food quality.
Facilities
6.0
Facilities were adequate but not remarkable, with some outdated amenities.
Accessible transport
Subpar dining
Claude
United States of America,
November
2024
5.6/10
The hotel has a beautiful lobby and spacious rooms, which made our family stay quite enjoyable. However, the dining experience was notably disappointing with long wait times and uncoordinated service. Despite the good location near public transport, we encountered several frustrating issues during our stay, especially with the restaurant staff. Overall, it's a mixed bag, and I would recommend looking for alternatives if dining is a priority.
Rooms
7.0
Our room was bigger than expected and quite clean, though it could use some modernization.
Service
5.0
While some staff were friendly, the service in the dining areas was slow and lacked organization.
Location
8.0
The location was convenient with a bus stop right outside and easy tube access.
Dining
5.0
Dining was disappointing, with long waits and confusion over orders. There were no kids meal options, which made things challenging for families.
Facilities
6.0
The hotel facilities seemed well-maintained overall, but the dining area needs better management.
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